Practical Emotional Intelligence for Leaders

Practical Emotional Intelligence for Leaders has been specifically designed for leaders (both actual and potential) looking to develop their Emotional Intelligence (EQ) and gain practical, straight forward strategies that can be applied in the workplace.

Unlike other Emotional Intelligence programs that are limited to two or three personality styles, Practical Emotional Intelligence for Leaders uses a model of seven temperament components – the limit of an individual’s short term memory.

By the end of the seminar, participants will have completed the four stages of emotional intelligence and will be able to recognise the seven components in themselves and others, identify their own ‘hot’ buttons, know which social skills strategies to adopt with different people, and know how to control the emotional content in their decision making. The interactive seminar uses three videos and numerous case studies.

Learning outcomes:

Through this course, participants will:

  • Improve their observation skills as a basis for understanding people.
  • Learn to identify what motivates them and those around them.
  • Develop strategies for working more effectively with others particularly corporate psychopaths and corporate bullies.
  • Increase their capacity to influence people and improve their communication skills.
  • Learn how to successfully complete tasks through others.
  • Discover how to control the emotional content of their decision making.


Introduction to Emotional Intelligence

The seven core components using extensive audience participation profiling 3 politicians

Video #1: Why people buy different cars (six buyers)

Practical Emotional Intelligence Stage I: Self Analysis

Practical Emotional Intelligence Stage II: Self-Management (hot buttons & self-development)

Practical Emotional Intelligence Stage III: Social Awareness

Affective empathy versus cognitive empathy

TOPDOG: How to develop cognitive empathy by using the six secret clues: Talk-Organisation-Position-Dress-Office-Gambit

Video #2: A visit to seven managers

Practical Emotional Intelligence Stage IV: Social Skills

Why some relationship strategies work with one component and not with others?

What are the best strategies for each component?

Three Follower Case Studies: Susan Peel, Russell Simon & Nicola Starr

Practical Emotional Intelligence for Leaders

How each component affects Leadership Style

Three Leader Case Studies: Sir Richard Greenbury, Kevin Roberts & Bill Gates

Practical Emotional Intelligence Personality Dissonance

Potential alienation

What are risk groups for each component?

Video #3: Two case studies in Personality Dissonance

Chris Golis - Author