How to Truly Gain Rapport
Daniel Goleman recently posted an interesting blog: Leaders: Learn the Art and Science of Rapport. In the blog Goleman quotes a landmark article by Robert Rosenthal and Linda Tickle-Degnan that described the three essential ingredients for rapport: mutual attention, shared positive feeling, and synchrony or coordination. Rapport doesn’t exist when only some of these elements are present. Goleman then elaborates these factors in more detail: Mutual empathy is an indicato.....
Read MoreBook Review: Emotional Enlightenment: Managing Feelings for Success by Jane Birdsell
Each of the four Amazon customer reviews of this book gave it five stars. I only gave it four. Jane Birdsell has been Nursing Instructor, a Public Health Nurse, and a mother of two children. After her children started school, she obtained a Masters degree in Counselling Psychology from the University of Calgary. For 25 years, she worked as a psychologist conducting her own private counselling practice and teaching Personal Development Seminars. Accordingly this book is written is a practical man.....
Read MoreThe True Colours of Emotional Intelligence
I recently came across this article: When it comes to emotional intelligence, are you red, blue, green or orange? At the CIPS Annual Conference in London, both Andrew Newnham, group procurement director at ITV, and Elinor Williams, head of marketing procurement at Marks & Spencer described how they people according to their colour and adjusted their relationship approach. What I found particularly amusing in the article was the total inconsistency in the profiling methodology. Newnham class.....
Read MoreThe Emotional Intelligence of the German People
My wife and I recently spent a week in Berlin as part of extended 5 week holiday in Europe. Berlin recently over took Rome to became the third most visited city in Europe after Paris and London. The whole history of Berlin is fascinating but I was quite struck how the Germans are facing their past Nazi history. The most revealing location is the Topography of Terror museum which is about the rise and actions of the Nazis. The museum is located on site of buildings which during the Nazi regime .....
Read MoreChris Golis - Author
"Put in a sales perspective, I loved your presentation! I got a lot from what you talked about and I will read your book."
Peter Morris, Executive Officer, Lomax Financial Group
Your presentation on 'Lifting your Level of Emotional Intelligence" to 10 CEOs scored an average 8.9 out of 10 for the topic and 8.5 for the presentation which is great. A couple of the attendees gave you a 10 out of 10, and the comments were:
- Great presentation. Very informative.
- Excellent presentation.
- made me think.
Christi Spring CEO Institute. - web www.ceo.com.au.