The Emotional Intelligence of the Chinese
After a week in Shanghai, I am now in Beijing launching the Mandarin version of my emotional intelligence selling book, Empathy Selling. Great fun and I was asked by Leading Company editor, Kath Walters, to write a blog on the emotional intelligence of the Chinese. Here are some random thoughts. One aspect of Emotional Intelligence is self-mastery of one’s emotions. The Chinese are often considered by Westerners as inscrutable. My reaction is to the contrary, they are very strident. It may .....
Read MoreThe Body Language Myth
There I was, sitting in an audience of middle level managers, listening to a talk about corporate etiquette and communication when it appeared – the dreaded slide on body language. For those who have not seen the slide it looks something like this. The Importance of Body Language in Communication: The 7% – 38% – 55% Rule. 7% relates to the words we use 38% refers to your tone of voice 55% refers to your body language. I don’t know how many times I have seen this slide in presenta.....
Read MoreThe Emotional Intelligence of Don Quixote (not)
I have just finished reading all 940 pages of Don Quixote. For those who are not familiar with the work it is actually two books. The first book was published in 1605 and contains many of the incidents for which the book is famous. The second book was published ten years later and Cervantes wrote it because a follow-up book had been written by another author and Cervantes wanted to set the record straight. I found the second book more interesting than the first, particularly as Cervantes.....
Read MoreEmotional Intelligence and the GFC
I have just finished reading the The Big Short by Michael Lewis. While not as good as Liar's Poker it is still a good read. The first half of the book is quite challenging as Michael explains the intricacies of the sub-prime mortgage market, collateralised debt obligations and credit default swaps. Because the Wall Street banks and mortgage providers were making so much money from these instruments (which were effectively giving a migrant worker the ability to own a portfolio of properties even .....
Read MoreChris Golis - Author
"Put in a sales perspective, I loved your presentation! I got a lot from what you talked about and I will read your book."
Peter Morris, Executive Officer, Lomax Financial Group
Your presentation on 'Lifting your Level of Emotional Intelligence" to 10 CEOs scored an average 8.9 out of 10 for the topic and 8.5 for the presentation which is great. A couple of the attendees gave you a 10 out of 10, and the comments were:
- Great presentation. Very informative.
- Excellent presentation.
- made me think.
Christi Spring CEO Institute. - web www.ceo.com.au.