A New Definition of Emotional Intelligence
In the Cloud there has been considerable discussion about re-defining Emotional Intelligence. There are two classic definitions: Salovey-Mayer: EQ is the ability to perceive, control, and evaluate emotions. Goleman: EQ comprises four steps: Self-Awareness, Self-Management, Social Awareness or Empathy, Social Skills or Relationship management. However I must confess I was very taken with Josh Freeman’s recent definition of “EQ is being smart with emotions.” I am an Occam’s Razor.....
Read MoreHot Buttons and Objections – Mover/Socialisers
My Chinese partner, Michael Chen, CEO of Zest Learning in China, has asked to write a series of blogs on what is the key hot button for each of the seven components and what are the likely objections such individuals are likely to provide during a sales call. We have so far dealt with the Politician (P), Normal (N), Hustler (H), Doublechecker (D), Artist (A), and Engineer (E) components. Let us now deal with the final 7MTF/Humm component: the Mover/Socialiser or M. Movers are driven by the d.....
Read MoreHot Buttons and Objections – Engineers
My Chinese partner, Michael Chen, CEO of Zest Learning in China, has asked to write a series of blogs on what is the key hot button for each of the seven components and what are the likely objections such individuals are likely to provide during a sales call. We have so far dealt with the Politician (P), Normal (N), Hustler (H), Doublechecker (D), and Artist (A) components so now let’s consider another component commonly found in technical decision makers and project managers: the Engineer or .....
Read MoreHot Buttons and Objections – Artists
My Chinese partner, Michael Chen, CEO of Zest Learning in China, has asked to write a series of blogs on what is the key hot button for each of the seven components and what are the likely objections such individuals are likely to provide during a sales call. We have so far dealt with the Politician (P), Normal (N), Hustler (H), and Doublechecker (D) components so now let’s consider another component commonly found in administration decision makers: the Artist or A component. Artists are dri.....
Read MoreChris Golis - Author
"Put in a sales perspective, I loved your presentation! I got a lot from what you talked about and I will read your book."
Peter Morris, Executive Officer, Lomax Financial Group
Your presentation on 'Lifting your Level of Emotional Intelligence" to 10 CEOs scored an average 8.9 out of 10 for the topic and 8.5 for the presentation which is great. A couple of the attendees gave you a 10 out of 10, and the comments were:
- Great presentation. Very informative.
- Excellent presentation.
- made me think.
Christi Spring CEO Institute. - web www.ceo.com.au.