“You can knock forever on a deaf man’s door.”
I am currently reading Zorba the Greek by Nikos Kazantzakis and the above is one of the more famous quotes from the novel. It particularly resonated when I read this latest posting from the University of California at Berkeley: "Face it. Our faces don't always reveal our true emotions: Emotional intelligence involves much more than reading people's micro-expressions." ScienceDaily. 26 February 2019. Readers of my blogs will know that I have serious doubts about the work of Paul Ekman and .....
Read MoreThe EQ of Giving Effective Critical Feedback
One of the benefits of being a London Business School Alumni is that you receive the LBS Review three times a year. When I did my MBA in the early 1970s I don’t remember the word entrepreneur being mentioned once. We all wanted to be CEOs of a Division of a Multinational Corporation. Now the Review is full of stories about entrepreneurs, particularly those who have endowed a Chair at the School. Successful entrepreneurs are the ones who can afford it. In the most recent issue th.....
Read MoreThe Emotional Intelligence of a Scammer
One of the collateral benefits of belonging to the Sydney Institute is the occasional blog by Shelley Gare. Her most recent blog was particularly interesting with a long section on scammers and the scammed. It is certainly worth a read. In the blog Shelley described how the scammed get sucked in. Often their friends have a hunch something is wrong; some even compile a dossier, but it is often to no avail. In one study of the scammed covering 1300 deceived respondents 90% said they.....
Read MoreThe Emotional Intelligence of Ken Henry
It is not often that you get a chance to see hubris in action but we in Australia have just seen one of the greatest exhibitions in my lifetime. For those unfamiliar with the term hubris is a Greek word meaning an extreme and unreasonable feeling of pride and confidence in yourself. On 4 February 2019 Commissioner Kenneth Hayne, delivered a scathing commentary on Ken Henry’s testimony before the Royal Commission on Banking last November describing it as pompous and arrogant. Henry’.....
Read More"Put in a sales perspective, I loved your presentation! I got a lot from what you talked about and I will read your book."
Peter Morris, Executive Officer, Lomax Financial Group
Your presentation on 'Lifting your Level of Emotional Intelligence" to 10 CEOs scored an average 8.9 out of 10 for the topic and 8.5 for the presentation which is great. A couple of the attendees gave you a 10 out of 10, and the comments were:
- Great presentation. Very informative.
- Excellent presentation.
- made me think.
Christi Spring CEO Institute. - web www.ceo.com.au.

