Why the Stick Beats the Carrot
When I did my MBA in the early 1970s one of the constant mantras from the Organisation Behaviour lecturers was that the carrot was more important that the stick. If you wanted to improve the performance of your team it was more important to praise good behaviour than criticise poor execution. However then I entered the real world and became a sales manager. I discovered that if I put a rocket up a poorly performing salesperson, he or she would get an order very quickly. However if I openly prais.....
Read MoreDoes Delaying Decisions Lead to Better Outcomes?
Decision-makers move away from the default of doing nothing after a delay. On May 6th 2010 British voters go to the polls to choose a new government. Pundits predict the closest result in years with every chance of a 'hung Parliament', where none of the major parties hold enough seats in Parliament to wield absolute power. The undecided voters could make all the difference. Because of an established regularity in the way people vote, this could be very bad news for incumbent Prime Minister, G.....
Read MoreIs This Is The Personality Trait That Most Often Predicts Success?
Recently I was sent a blog about conscientiousness —This Is The Personality Trait That Most Often Predicts Success. The author, Drake Baer, based his blog on a new book by Paul Tough, How Children Succeed: Grit, Curiosity, and the Hidden Power of Character. Why do some children succeed while others fail? The story we usually tell about childhood and success is the one about intelligence: success comes to those who score highest on tests, from preschool admissions to SATs. But in How Children S.....
Read MoreTeam Building using Emotional Intelligence
A common management task is to create a new team. This can be for the launch of a new product or the opening of a new branch. Sometimes an organisation appoints an outside manager as a replacement with the instructions to re-invigorate or turn around the current team. A common mistake by managers is to forget one of the key rules of life: We like those best who are like ourselves. While the well-known saying that opposites attract may be true in the realm of physics it does not hold in h.....
Read MoreChris Golis - Author
"Put in a sales perspective, I loved your presentation! I got a lot from what you talked about and I will read your book."
Peter Morris, Executive Officer, Lomax Financial Group
Your presentation on 'Lifting your Level of Emotional Intelligence" to 10 CEOs scored an average 8.9 out of 10 for the topic and 8.5 for the presentation which is great. A couple of the attendees gave you a 10 out of 10, and the comments were:
- Great presentation. Very informative.
- Excellent presentation.
- made me think.
Christi Spring CEO Institute. - web www.ceo.com.au.